Customer Testimonials
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The Players have Spoken! Airsoft GI is very honored to have won two categories in the first ever Player's Choice Awards, hosted by Popular Airsoft. We have been voted Best Airsoft Retailer for North America and won the award for Best Airsoft Video posted Online. Thank you all who voted, we wouldn't be here with out you!
Click the image above to see all categories.
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I must say that airsoftgi.com has the single best customer service system I've ever dealt with. I will do all my airsoft shopping from this site from now on.
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I just had to send this email to let you know of my experience at your Black Friday sale and raffle. This event was I think by far the most well run event like this I have ever been to. For how many customers were there and how hard your employees worked, I never once heard them complain, they always had a smile on their face (even if it was a tired smile), and they all seemed eager to help. More than once, while I was waiting around for the raffle, I had employees make sure I was being helped. Your company has a great set of employees and I do not see that too often these days, especially this time of year. Your raffle was well run, and even though we teased Chris about the numbers he was calling, it went smoothly and was professional. I fully enjoyed my time I spent there on Friday and Saturday and I look forward to your next event. I cant remember everyone's name but the ones I do remember...Tim, Chris, Josh, Justin, Albert, Andrew, and the guys in the bone yard....you all made a long day of waiting fun and I want to thank you all for a great time (even though we didnt win a gun!!! ;) ).
Thanks again, Airsoft GI....
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Just to let you know, I received the stuff you shipped last weekend. Everything was exactly as it should have been, overall I was very impressed with how fast everything came. The gun is awesome, it shoots nice, looks cool, and is a very solid gun. Thank you very much for the excellent shopping experience! I will definitely be doing business with you all again.
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Thank you so much ASGI I greatly appreciate it and I love how I can actually talk to a human unlike some of your competitors. Thanks again, greatly appreciate it.
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Having played airsoft for over 10 years, and being a professional airsmith, I have purchased all sorts of parts from virtually every major retailer. Never before have I seen the fastidious customer service offered by Airsoft GI. I have several times been amazed by the service I have received, but most incredible was a recent incident where a part had fallen out of a kit some time during package processing. It would have been perfectly easy for Airsoft GI to simply tell me that I must have lost it and it was my problem, but instead the looked for it and actually found and shipped me the missing item. The whole problem took less than two days for me to call, inform them of the problem, and for them to find and ship the part. I was blown away. Unsurprisingly, I will continue to order guns and parts from Airsoft GI.
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I just wanted to let you know why Airsoftgi is my only retailer from now on. I made an order last week and the item was out of stock. I called and talked to Nathan who work with me for a long time trying to find a replacement part, for the out of stock item, as I needed it for an upcoming event. Nathan put in 110% in trying to find an alternative part, including searching the Boneyard, and made me feel like he really cared about my order. In the end no alternative replacement was found but because of Nathan and how he treated me I was good with that. Now this is where the story usually ends but I get a message from Nathan when I arrived this morning saying he found the part and was shipping it out!!! I can’t believe that even after working with me all that time he still did not give up and eventually found the part. Kudos to Nathan and Airsoftgi. I have officially sent separations letter to Evike and my other retailers as they have never come close to that kind of service. Just wanted to make sure you know how great Nathan is and that you won over a customer for life that will be spreading the word on just how great you guys are.
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Dear Airsof GI,
I just wanted to let you know that I received the Airsoft gun I ordered for my son's November 17th birthday. It arrived earlier today as the tracking info said it would. What a cool surprise when we received a box with Happy Birthday messages written all over it from you guys! And then when he opened it there was an Airsoft GI shirt, a couple ASGI hats and a bag of BB's. It really made this gift special and not to mention he tested out the gun and it worked great! This was our first time ordering from Airsoft GI and we are very impressed with the friendly and thoughtful service. You guys are awesome and we will definitely be ordering from you again and also telling our friends what a great company you are.
Thanks again for the awesome service
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I was in your store on 11/21/09 to purchase my sons Christmas present. We are all newcomers to airsoft and had alot of questions. We were helped by Albert and I must say he was the most helpful person I had dealt with so far this shopping season. He took the time to answer all of our questions and made sure to give us information about indoor airsoft rules. I purchased my sons entire start-up and plan to visit your store more often. The service I received there will keep my from buying elsewhere. Thank you to your employee Albert and he should be commended on his great service.
Thank you so much
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| Displaying 4225 to 4232 (of 4278 testimonials) |
Pages: 529 |
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Disclaimer:
All airsoft guns are required to have the tip (1/4 inch) of the barrel permanently colored in blaze orange. No person may openly display or expose any imitation firearm (replica firearm), in a public place. The term "public place" means an area open to the public or exposed to public view and includes streets, sidewalks, bridges, alleys, plazas, parks, driveways, parking lots, automobiles, whether moving or not, and buildings open to the general public, including those that serve food or drink, or provide entertainment, and the doorways and entrances to buildings or dwellings and the grounds enclosing them.
Any person who changes, alters, removes, or obliterates any coloration or markings that are required for by any applicable state or federal law or regulation, for any imitation firearm (replica firearm), or device in any way that makes the imitation firearm (replica firearm) or device look more like a firearm is guilty of violating the state or federal law.
By accessing the Site, you certify that you are older than 18 years of age or the age of majority where you live, whichever is older; that you are the owner of any credit card used to purchase on items on the Site; that you are familiar with all local laws in your area affecting your legal right to access airsoft products; that any products you buy are for your own private enjoyment and that you will NEVER share these products with a minor in ANY WAY.
