We try to answer all email inquires by the following business day. However, given the high volume of emails we often receive please allow 3 business days for a response. Business days do not include Saturday or Sunday. Also, if inquiring about an order please provide your name and order number. Not providing adequate information to reference your order or contacting the wrong department will delay our response.
For any questions regarding the status of an order please email:
For any questions regarding products and inventory please email:
For any questions regarding technical support; such as parts compatibility and recommendations, upgrade and repair solutions please email:
For any questions regarding event/game sponsorship please email:
To request a return, place a warranty claim, or report receiving damaged merchandise please fill out and submit our RMA Request Form.
To report missing and/or incorrect items, please email:
Note: Include a valid order number as well as contact information. Please allow 48 to 72 business hours to receive a response